The Impact of Office Automation on Job Performance of Administrative Staff in Public Tertiary Institutions in Ekiti State

Abstract

 The purpose of this paper was to examine the impact of office automation on job
performance of administrative staff in public tertiary institutions in Ekiti State. The
specific objectives of the paper were to; examine the level of job performance of
administrative staff in tertiary institutions in Ekiti State, assess the level of office
automation use among administrative staff and ascertain the influence of office
automation use on job performance of administrative staff in public tertiary institutions
in Ekiti State. The study was guided by three research questions. The paper used survey
research design and adopted the use of questionnaire as a base for its primary source of
data. The data collected from respondents were analyzed using simple percentage and
regression method. Two hundred and Twenty-Four (224) questionnaires copies were
administered to respondents which comprise selected administrative staff of the five
public tertiary institutions in Ekiti State. Findings revealed that office automation has a
positive influence on the job performance of administrative staff in public tertiary
institutions in Ekiti State. Conclusively, office automation system has a great impact on
the job performance of administrative staff, it allows them to perform task with ease. The
researcher recommended that management of public tertiary institutions implement
targeted, advanced training programs for administrative staff, focusing on strategic use
of office automation to improve job performance, current office automation should be
evaluated and optimized to better align with specific administrative needs and address
areas of under-performance.